If it's not an emergency and you need care while traveling, call your health care company at the member services number on your ID card for referral to an in-network provider.

In a true emergency, get the care you need as quickly as you can. If you are able, contact your health care company even in an emergency. Your health care company can help you decide where to go for care. However, even if you are unable to contact your health care company, get the care you need. Even if you need to go out-of-network, your plan will cover emergency care at in-network benefit levels as long as you follow the plan rules.

Examples of true emergencies can include severe bleeding, chest pain and unconsciousness.