About Us

BenfitsVIP from Corporate Synergies is a benefits resolution contact center that can help save your employees time by resolving their benefit inquires efficiently over the phone. 97% of all issues are resolved within 24 hours.

For Your HR Department: A reduction in your administrative burden:

  • Detailed reports that log and track issues by type so trends are quickly spotted and addressed
  • Standard reports showing activity as well as ROI
  • Communications handled in compliance with HIPAA privacy regulations
  • Calls answered, on average, within seven seconds on average
  • A variety of options to distribute and access this elite program for your organization, from ID cards to the Web
For Your Employees: An effective, easy-to-use service so they can focus on their jobs:

  • Denied and incorrectly paid claims
  • Coverage/service questions
  • Locating participating physicians
  • Prescription drug coverage/reimbursements
  • Obtaining pre-certifications for medical procedures/prescriptions
  • Dependent eligibility verification
  • ID card replacement
  • Flexible spending account reimbursements
  • …and 97% of these types of issues are resolved within 24 hours

* Case Studies are for illustrative purposes only. Services, timeframes and results may vary.

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