Benefits VIP

About Us

BenfitsVIP from corporate synergies is a benefits resolution contact center that can help save your employees time by resolving ALL of their benefit inquires efficiently over the phone. 97% of all issues are resolved within 24 hours.

For Your HR Department

Reduced administrative burden; we deliver:
Detailed reports that log and track issues by type so trends are quickly spotted and addressed
Standard reports showing activity as well as ROI
Communications handled in compliance with HIPAA privacy regulations
Calls answered within seven seconds on average
A variety of options to distribute and access this elite program for your organization, from ID cards to the Web

For Your Employees

Effective, easy to use service so they can get back to work; we resolve:
Denied and incorrectly paid claims
Coverage/service questions
Locating participating physicians
Prescription drug coverage/reimbursements
Obtaining pre-certifications for medical procedures/prescriptions
Dependent eligibility verification
ID card replacement
Flexible spending account reimbursements
…and 97% of these types of issues are resolved within 24 hours